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If you have a Facebook page setup for your business…
I have two EXTREMELY important tips for you…
1. Make sure to have, at the very least, your phone number listed.
2. Make sure to either (a.) answer your phone or (b.) return a call immediately if not sooner.
Why, you ask?
Because I was just in the market for a very specific product and had a
couple simple questions I wanted answered before I purchased and since I
Facebook so much, I did a search here.
Guess what?
The first page I went to only had a way to contact them via email…
The second page I went to only had a way to contact them via email but
they did have a link to their website which had their phone number BUT I
left them a voice message over 4 hours ago and still haven’t heard
back.
Lucky number 3…
Well, they had their phone number right there on their Facebook page ready for sales!!!
Guess who I’m doing business with???
All because of those beautiful 10 digits I was able to call right now and have some one actually pick up the phone!
Moral to the story…
The Internet and Facebook are powerful business tools when used correctly…
And at the end of the day…
REAL PEOPLE WANT TO CONNECT WITH REAL PEOPLE!
So use the tools and KEEP IT REAL!
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